Last updated: 29 July 2026
Thailand Living Guide respects your privacy. This policy explains what personal information we collect when you visit thailandlivingguide.com, how we use it and the choices available to you.
Who we are
Thailand Living Guide is an independent information website about living in Thailand.
For privacy-related questions, contact:
Email: contact@thailandlivingguide.com
Information we collect
Information you provide
When you use the contact form, we collect the information you enter, which may include:
- your name;
- your email address;
- the contents of your message.
Please do not include sensitive personal information unless it is necessary for your enquiry.
Information collected automatically
When you visit the website, certain technical information may be collected automatically, including:
- your IP address;
- browser and device type;
- pages visited;
- approximate location;
- referring website;
- date and time of your visit;
- information about how you use the website.
This information may be collected through server logs, cookies and analytics services.
How we use your information
We may use personal information to:
- respond to messages and enquiries;
- operate, maintain and secure the website;
- understand how visitors use the website;
- improve our content and user experience;
- identify technical problems or misuse;
- comply with legal obligations.
We do not sell your personal information.
Google Analytics
We use Google Analytics to understand how visitors find and use the website. Google Analytics may collect information such as pages visited, time spent on the website, browser type, device information and approximate location.
Google may process this information on our behalf. Information collected through Google Analytics is generally used in an aggregated form to help us understand website performance.
Where required by law, non-essential analytics cookies will only be used after you have given consent.
Cookies
Cookies are small files stored on your device by websites.
Thailand Living Guide may use:
- Essential cookies, which are necessary for the website to operate correctly;
- Analytics cookies, which help us understand how the website is used.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect how the website functions.
A separate cookie notice or consent banner may provide more detailed choices where required.
Contact-form messages and email
Messages submitted through the contact form are sent to our website email account. We use this information only to read and respond to your enquiry and for any necessary follow-up.
Contact messages will normally be retained for up to 12 months, unless there is a legitimate reason to keep them longer, such as an ongoing enquiry or legal requirement.
Hosting and service providers
The website is hosted by SiteGround. SiteGround may process technical information, server logs and email data as necessary to provide hosting, security and email services.
We may also use trusted service providers for:
- website hosting;
- email delivery;
- contact forms;
- analytics;
- website security and performance.
These providers process information only as needed to provide their services or meet legal obligations.
International data transfers
Some service providers may process information in countries outside the country where you live. Where required, appropriate safeguards are used to protect personal information transferred internationally.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
- contact messages: normally up to 12 months;
- website security and server logs: according to operational, security and hosting requirements;
- analytics information: according to the retention settings applied within Google Analytics.
Information may be retained for longer where required by law or where necessary to establish, exercise or defend legal claims.
Your rights
Depending on where you live, you may have the right to:
- request access to your personal information;
- ask for inaccurate information to be corrected;
- request deletion of your information;
- restrict or object to certain processing;
- withdraw consent where processing relies on consent;
- request a copy of certain information in a portable format;
- complain to an appropriate data-protection authority.
To exercise any applicable rights, email contact@thailandlivingguide.com.
We may need to verify your identity before completing a request.
Links to other websites
Our articles may link to third-party websites. We are not responsible for the privacy practices, security or content of those websites. Please review their privacy policies before providing personal information.
Children’s privacy
Thailand Living Guide is intended for a general adult audience and is not directed at children. We do not knowingly collect personal information from children.
Security
We take reasonable technical and organisational measures to protect personal information. However, no website, email system or internet transmission can be guaranteed to be completely secure.
Changes to this policy
We may update this Privacy Policy when the website, our services or legal requirements change. The date at the top of the page will show when it was last updated.